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Disputes arise when both parties think they are right. Sometimes it’s not so black and white who’s right and who’s wrong, but in the context of a taxi journey, it usually is.

These are exciting and challenging times for the taxi industry. Never has there been so much competition for customers, as many people take advantage of more freely available taxi services, which are much more convenient and reasonably priced than a decade ago. The main driver behind the rapid changes in the market is technology.

In this article, we’ll explain the rights of a taxi driver, covering everything from what you can do if a passenger makes off without payment to when you can legally refuse a fare. We’ll also give our advice on things such as taxi insurance and how to protect yourself when out on the road.

Learn about the financial considerations of buying a taxi. Discover if buying new or used, luxury or functional, and financing or outright purchase is the right choice for you.

We’ve all heard stories of how the taxi industry is going through a rapid period of change right now. These changes are fuelled by technology – the increasing use of taxi-hailing apps like Uber and fleet management software which allows taxi companies to track how efficiently their cars are being run.

There are around 284,000 licensed taxis in the UK, most of which operate as sole traders, relying purely on their own hard work to make a living. However, there are also many taxi businesses running successful fleets.