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The Taxi Insurer has announced customers can now discuss their insurance needs with them in person at its Hall Green office, as well as on the phone. 

Want to improve your taxi or minibus business's online reputation? Check out these 6 tips for getting better customer reviews and boosting your success.

If you own a minibus, you’ll want to put it to good use over the summer months. But to make sure your road trip is memorable for the right reasons, you’ll need to do a bit of preparation before you set off.

Driving in the dark brings added dangers – and for a taxi driver, there are even more hazards than the average motorist. Not only do you have to think about dangers on the road, there are the unpredictable customers you must factor in, too.

Drivers are supposed to pick up passengers, not germs. A little cleaning goes a long way in keeping your taxi free from dirt and bacteria. Your customers will thank you for it and you’ll feel better for having a clean, fresh work environment.

If you're a taxi driver who wants to keep your reputation unblemished, what behaviours should you avoid? And which ones could land you in trouble with the authorities and invalidate your taxi insurance? Read on for our guide to putting your passengers at ease and boosting your brand.