On a scale of 1 to 5 how easy were your policy documents to read and understand

On a scale of 1 to 5 how easy were your policy documents to read and understand?

5. Documentation was clear and transparent – I understood it all.

4. Documentation was mostly clear and transparent, but I have some questions.

3. I haven’t reviewed the documents.

2. I didn’t understand some areas or some areas were not clear.

1. The documentation was not clear or transparent.

Please note, all feedback is anonymised and used to improve overall customer outcomes. If you require specific assistance please contact our customer services team.