Frequently Asked Questions

Comprehensive cover is not required, but it can offer a range of benefits to protect you, your vehicle, and your clients.

However, whether legal costs are covered under such policies can vary significantly based on the specific policy details. Some chauffeur insurance plans may include legal expenses protection as part of their offering, covering costs associated with legal disputes or claims. Thoroughly review the policy terms for clarity.

There are several types of insurance cover available, each designed to address specific risks associated with operating a chauffeur business.

Some of the most common types of cover include:   

  • Public liability insurance: Public liability cover protects you against claims made by third parties for injury or property damage that occurs as a result of your specific business vehicle activities. Public liability insurance may be helpful in the event of an accident occurring and the financial consequences can be significant.

  •  Breakdown cover: Breakdown cover is often seen as an essential component for any professional chauffeur service. It ensures that in the event of a vehicle malfunction or unexpected breakdown, assistance is readily available to get the vehicle back on the road as quickly as possible. This not only minimises downtime and potential loss of income but also maintains the high level of customer satisfaction that is expected from a premium chauffeur service.

  • Employer liability insurance: Employer liability insurance plays a crucial role in protecting businesses from potential financial losses arising from employee-related accidents or injuries. For companies that employ chauffeurs, obtaining employer liability insurance should be a top priority.

The difference between a driver and a chauffeur lies in the scope of their responsibilities and the level of service they provide:

  • The taxi driver: This is someone who operates a vehicle to transport people or goods from one location to another

  • The chauffeur: This is a professional who is specifically trained and hired to drive high end luxury vehicles for a high-end client, providing an exceptional level of personal service

If you're interested in understanding the difference between a taxi driver and a chauffeur, there are resources that outline their distinct roles and responsibilities.

The primary difference between private hire vehicle insurance and chauffeur insurance lies in the nature of services provided by the respective drivers and the level of cover required:

  • Private hire insurance: This caters to drivers who offer transportation services, such as minicabs or ride-sharing apps like Uber and Bolt.

  • Chauffeur insurance: This is for those who provide luxury transport services, often in high-end or executive vehicles, to clients on a more personalised basis.

In the realm of hire insurance, it is crucial to not only choose the appropriate insurance policy but also the correct level of cover, as under-insurance may result in unexpected costs in the event of a claim.

The initial step involves considering potential issues and the possible financial implications of each situation. This may encompass the worth of your vehicle or the expense of replacing it, as well as the specific chauffeur services you provide.

Subsequently, the task is to identify the chauffeur insurance that most effectively addresses your requirements – safeguarding against the primary risks you encounter – and which would compensate sufficiently in case of a claim to prevent any financial losses.

Yes, you can get cover for both roles. Chauffeurs, Uber drivers, and drivers for other ride-sharing platforms should consider private hire insurance, also known as ‘hire and reward’ insurance, which is designed for drivers transporting customers who have pre-booked their journeys via phone, text, or app.

When applying for insurance, you will be asked for your job title—select ‘chauffeur’ if it best describes your role—and whether you drive for a ride-sharing service. However, if you would like to be covered for food delivery this will need to be added as an add-on which will incur additional costs.

Yes, you can add an additional driver to your chauffeur insurance policy during the application process. To do so, you’ll need to provide key information such as:

  • Their full name and age

  • The type of driving licence they hold

  • The intended use of the vehicle by the additional driver

  • Their driving history, including any past claims or convictions

The importance of chauffeur insurance cannot be overstated. Operating a chauffeur business comes with a unique set of risks and responsibilities, and having the right cover is crucial to mitigating these risks and safeguarding your livelihood.

Chauffeur insurance protects you from the financial consequences of accidents, damages, and injuries that may occur while you are on the job.

In the realm of hire insurance, it is crucial to not only choose the appropriate insurance policy but also the correct level of cover, as under-insurance may result in unexpected costs in the event of a claim.

The initial step involves considering potential issues and the possible financial implications of each situation. This may encompass the worth of your vehicle or the expense of replacing it, as well as the specific chauffeur services you provide.

Comprehensive chauffeur insurance offers a range of benefits to protect you, your vehicle, and your clients. Some of the key advantages of comprehensive cover include:

  • Peace of mind: With comprehensive cover, you can rest easy knowing that you are protected against a wide range of risks and potential losses.

  • Financial protection: Comprehensive cover can help protect you from the financial consequences of accidents, damages, and injuries that may occur while you are on the job.

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